This Privacy Policy explains what information Mi Tienda ("we", "us") collects through this website, why we collect it and the choices you have. We only ask for the details we need to respond to you, and we never sell your personal information.
Who we are
Mi Tienda provides an all-in-one point-of-sale platform with website and SEO tools for retail shops, grocery stores and restaurants. Mi Tienda is responsible for the personal information collected through this website.
Information we collect
Information you give us
- Walkthrough requests: your name, business name, business type, email address and, if you choose to share it, your phone number.
- Brochure downloads: your name and email address.
- Messages: anything you include when you email or call us, such as questions about your current setup.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time of your visit. This is used to deliver the site, keep it secure and fix problems. We do not use analytics or advertising trackers on this website.
How we use your information
- To contact you and arrange the walkthrough you requested.
- To send you the brochure and answer your questions about Mi Tienda.
- To prepare a quote or recommendation based on your type of business.
- To send occasional updates about Mi Tienda, only where you have agreed or where the law allows. You can opt out at any time.
- To keep the website secure, prevent spam and abuse, and meet our legal obligations.
How we share information
We do not sell or rent your personal information. We share it only with:
- Service providers who help us run the website. Form submissions are handled by the hosting provider (Netlify) and emailed through Resend to the Mi Tienda team. They may only use your information to provide their services to us.
- Authorities or other parties when required by law, or to protect the rights, safety and property of Mi Tienda, our customers or others.
- A successor business if Mi Tienda is involved in a merger, acquisition or sale of assets. This policy would continue to apply to your information.
Cookies and third-party content
This website does not use advertising or analytics cookies. Product videos, where shown, are loaded from YouTube in privacy-enhanced mode and only after you choose to play them. Once a video plays, YouTube's own privacy policy applies to that content. Links to other websites, such as our social media profiles, are covered by those websites' policies.
How long we keep information
We keep the information you send us for as long as we need it to respond to you and manage our relationship, and for any period required for legal, tax or accounting purposes. When we no longer need it, we delete it or make it anonymous.
Your choices and rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and receive a copy.
- Ask us to correct or delete your information.
- Object to or limit how we use your information, including for marketing.
- Withdraw your consent at any time, where we rely on consent.
- Complain to your local data protection authority.
You can unsubscribe from marketing emails by using the link in any email or by contacting us. We will respond to requests within the time required by applicable law.
Security
The website is served over an encrypted (HTTPS) connection, and we use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on this page.
Contact us
If you have questions about this policy or want to make a privacy request, contact Mi Tienda:
- Use the contact form on our homepage and mention "privacy request" in your message.